CRM Data Integrity

The full picture

What is CRM Data Integrity? It's knowing, not guessing, whether every contact in your database is real, reachable, and still at the organisation your records say they're at. Datuma scores every contact 0 to 100, catches duplicates across every batch you've ever run, detects when people change jobs, and tells you exactly which contacts are ready for AI automation. One upload. 55 columns back.

Every contact gets a score from 0 to 100 based on 7 weighted signals. The score tells you how complete and reliable that contact's data is. Not a black box, not a guess. You see exactly why a contact scored 73.

Email: 20 First name: 10 Last name: 10 Organisation: 15 LinkedIn URL: 5-15 Job title: 12 Phone: 13 Location: 5

80+ = reliable data, act with confidence. 50-79 = usable but has gaps. Below 50 = verify before acting.

Four tiers based on which verified data fields are present. Plus an AI Blockers field that tells you exactly what's missing. Fix those fields and the contact moves up a tier.

Fully AI ReadyEmail + name + organisation + verified LinkedIn + phone. Safe for autonomous multi-channel outreach.
AI ReadyEmail + name + verified LinkedIn. Safe for email + LinkedIn sequences.
Basic ReadyEmail + name. Safe for email sequences only.
Not ReadyMissing email or name. Needs manual research.

AI Blockers: 'Missing LinkedIn, Missing Phone.' Fix those two fields and this contact moves from Basic Ready to Fully AI Ready.

Explore AI Readiness in detail →

Before a single enrichment credit is spent, five layers catch problems. Every layer runs at £0.00.

  1. Within-batch deduplication: same person uploaded twice in one file.
  2. Cross-batch deduplication: same person uploaded in a previous batch.
  3. Account protection: contacts at known customer, competitor, or partner domains.
  4. Contact identity: persistent memory of every contact ever processed.
  5. Cached results: previously enriched contacts reuse existing data at £0.00.

Duplicates cost $1 to catch at entry, $10 to fix once embedded in your CRM, and $100+ (USD) when they cause territory conflicts and broken forecasts (SiriusDecisions). Every layer runs at £0.00. We catch them at the $1 stage.

See how your data stays protected →

Upload a protection list and Datuma separates contacts at those domains on every future batch, automatically. Protected contacts still get full enrichment, but they're delivered in a separate file for account management, not cold outreach.

1. Upload a file with a protect_ prefix to your enrichment channel.

2. The system stores protected domains and email addresses persistently.

3. Every future batch checks against the list at upload time, before enrichment begins.

Customer domains, competitor domains, active deal domains, partner domains. Set it once. Never worry about friendly fire again.

A 5-signal weighted model compares your CRM data against current LinkedIn profiles to detect when contacts change organisations.

Email domain: 40% Organisation name: 25% Job title: 20% Experience timeline: 10% LinkedIn match: 5%

When the weighted similarity drops below 40%, the system flags a job change. Previous organisation and title are preserved. Follow the relationship to their new role.

A past customer at their old organisation could be your champion at the new one.

Every batch returns a 55-column enriched file. Trust Score, AI Automation Level, AI Blockers, New Job Detection results, deduplication status, protection status, LinkedIn profile data, and the original fields you uploaded, all in one file.

Scoring: Trust Score, AI Automation Level, AI Blockers, Segment tags

Detection: New Job flag, previous organisation, previous title

Protection: Protection status, deduplication status, deduplication key

Enrichment: LinkedIn profile, verified email, phone, location, job title

Original: every field from your uploaded file, preserved

Import guides included for HubSpot and Salesforce. The file maps directly to standard CRM fields.

Every contact processed through Datuma is remembered. Upload the same person six months later and the system recognises them. Cached results are reused at £0.00 within the 90-day window, and the contact is flagged as returning outside it.

This means your second batch is cheaper than your first. Your tenth batch is cheaper still. Previously verified contacts skip enrichment entirely.

No enrichment tool remembers your contacts across batches. Most treat every upload as if they've never seen your data before.

Manual contact research takes an average of 12 minutes per contact (Gartner). At UK National Living Wage (£12.21/hr), 100 contacts costs £244.20 in staff time alone. Datuma processes the same 100 contacts for £4.00 in under 3 minutes.

20 hours

Manual: 100 contacts at £244.20

3 minutes

Datuma: 100 contacts at £4.00

Calculate your ROI →

Enrichment tools give you more data. Datuma tells you which data you can trust. If you already use ZoomInfo, Apollo, Cognism, or similar, Datuma works alongside them, not instead of them.

Enrichment tools score confidence (their own data grading itself), intent (likelihood to buy), or buying stage (enterprise only). Datuma scores integrity: is this person real, are they still at that organisation, can your team act on this data today?

Enrichment tools Datuma
ScoresConfidence / IntentIntegrity (0-100)
DuplicatesCharged per lookupCaught free before enrichment
Protected accountsNot handledSeparated automatically
New job detectionSeparate tool (e.g. UserGems $10K+/yr)Included in every batch
AI readiness gradingNot available4 tiers per contact
PricingMonthly subscription£0.04 per result

SiriusDecisions research shows duplicates compound in cost: $1 to catch at entry, $10 once embedded in your CRM, $100+ (USD) when they cause territory conflicts and forecast errors. Most enrichment tools charge you for the duplicate lookup. Datuma catches them before a credit is spent.

"An 'A+' Lead with 'High Intent' is worth £0 if the person no longer works there."

See it working on your own data

Upload up to 50 contacts. Get every one scored, verified, and enriched. Free, no commitment.

50 contacts · 5 minutes

A direct transfer from our margin

10% of Datuma's setup and annual fees funds Mind in Berkshire, Camp Mohawk, and Naomi House & Jacksplace. A direct transfer from our margin.

Mind in Berkshire · Camp Mohawk · Naomi House & Jacksplace →