What Happens Next
Your deployment, day by day
Every tier receives the same engine. The difference is how many people we train, how quickly we respond, and how often we check in.
Same across all tiers
Differs by tier
Day 1 — Build & Go Live
Day 1
Environment build
Your own Supabase database, automation pipeline, and security hardening. Your instance, your dashboard access
Account protection setup
Done together. Your customer, competitor, and partner domains loaded
First supervised batch
Upload real data together. Verify every column in the output.
Day 3 — Check-In Call
Day 3
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
Settling-In & Training
30 days
Reactive support (included)
Questions answered at no extra charge during settling-in
1 session: Core Operations
Upload, review matches, read scores, import to CRM
Ongoing
Operational
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge
Next UK business day response
Slack or email. System faults always fixed at no charge.
No scheduled check-in calls
Day 1 — Build & Go Live
Day 1
Environment build
Your own Supabase database, automation pipeline, and security hardening. Your instance, your dashboard access
Account protection setup
Done together. Your customer, competitor, and partner domains loaded
First supervised batch
Upload real data together. Verify every column in the output.
Day 3 — Check-In Call
Day 3
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
Settling-In & Training
30 days
Reactive support (included)
Questions answered at no extra charge during settling-in
Session 1: Core Operations
Upload, review matches, read scores, import to CRM
Session 2: Advanced Operations
Account protection management, CRM cleanup, re-enrichment strategy
Ongoing
Operational
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge
Same UK business day response
Slack or email. System faults always fixed at no charge.
Quarterly check-in call
Review data health. Catch questions before they become issues.
Day 1 — Build & Go Live
Day 1
Environment build
Your own Supabase database, automation pipeline, and security hardening. Your instance, your dashboard access
Account protection setup
Done together. Your customer, competitor, and partner domains loaded
First supervised batch
Upload real data together. Verify every column in the output.
Day 3 — Check-In Call
Day 3
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
Settling-In & Training
45 days
Extended settling-in (45 days)
Longer settling-in window for larger teams
Dedicated Slack channel activated
Your team's questions stay in one place, not a shared queue
Session 1: Core Operations
Upload, review matches, read scores, import to CRM
Session 2: Advanced Operations
Account protection management, CRM cleanup, re-enrichment strategy
Session 3: Team Workflows
Multi-user setup, managing separate uploads, tracking batch progress
Half-day workshop (2–3 weeks after go-live)
Each Power User uploads their own batch and follows it through
Ongoing
Operational
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge
Within 4 UK business hours response
Dedicated Slack channel. System faults always fixed at no charge.
Monthly check-in call
Review data health, plan re-enrichment, address team questions
Standard
£950
Team
£1,850
Scale
£2,850
Day 1 — Build & Go Live
Day 1
Environment build
Your own Supabase database, automation pipeline, and security hardening. Your instance, your dashboard access
Account protection setup
Done together. Domains loaded and verified
First supervised batch
Upload real data together. Verify every column in the output.
Environment build
Your own Supabase database, automation pipeline, and security hardening. Your instance, your dashboard access
Account protection setup
Done together. Domains loaded and verified
First supervised batch
Upload real data together. Verify every column in the output.
Environment build
Your own Supabase database, automation pipeline, and security hardening. Your instance, your dashboard access
Account protection setup
Done together. Domains loaded and verified
First supervised batch
Upload real data together. Verify every column in the output.
Day 3 — Check-In Call
Day 3
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
Settling-In & Training
30–45 days
30 days — reactive support
Questions answered at no extra charge
1 session: Core Operations
Upload, review matches, read scores, import to CRM
30 days — reactive support
Questions answered at no extra charge
Session 1: Core Operations
Upload, review matches, read scores, import to CRM
Session 2: Advanced Operations
Protection lists, CRM cleanup, re-enrichment strategy
45 days — extended settling-in
Longer window for larger teams
Dedicated Slack channel activated
Your questions, not a shared queue
Session 1: Core Operations
Upload, review, score, import
Session 2: Advanced Operations
Protection, cleanup, re-enrichment
Session 3: Team Workflows
Multi-user setup, managing separate uploads, tracking batch progress
Half-day workshop (2–3 weeks after go-live)
Each Power User uploads their own batch
Ongoing
Operational
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge
Next UK business day response
System faults fixed at no charge
No scheduled check-ins
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge
Same UK business day response
System faults fixed at no charge
Quarterly check-in call
Review data health, catch issues early
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge
Within 4 UK business hours response
Dedicated Slack channel. Faults fixed at no charge.
Monthly check-in call
Data health, re-enrichment planning, team questions
Standard — ongoing
Upload whenever you need to
2 Power Users included
Response: next UK business day
£0.04 per result · £300/year
Team — ongoing
Upload whenever you need to
5 Power Users included
Response: same UK business day
Quarterly check-in call
£0.04 per result · £300/year
Scale — ongoing
Upload whenever you need to
10 Power Users included
Response: within 4 UK business hours
Monthly check-in call · Dedicated Slack
£0.04 per result · £300/year
10% of your Construction and Maintenance fees funds local charities: counsellors, playworkers, and nurses. A direct transfer from our margin. Learn more
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10% of Datuma's setup and annual fees funds local charities: counsellors, playworkers, and nurses. Not a tax deduction. A direct transfer from our margin. Learn more