What Happens Next

Your Datuma Deployment, Day by Day

Every tier receives the same engine. The difference is how many people we train, how quickly we respond, and how often we check in.

Same across all tiers
Differs by tier
Day 1: Build and Go Live
Day 1
Environment build
Your own Supabase database, automation pipeline, and access controls. Your own environment, your own dashboard.
Account protection setup
Done together. Your customer, competitor, and partner domains loaded.
First supervised batch
Upload real data together. Verify every column in the output.
Day 3: Check-In Call
Day 3
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
Settling-In & Training
30 days
Reactive support (included)
Questions answered at no extra charge during settling-in.
1 session: Core Operations
Upload, review matches, read scores, import to CRM.
Ongoing
Operational
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge.
Next UK business day response
Email or portal. System faults always fixed at no charge.
No scheduled check-in calls
Day 1: Build and Go Live
Day 1
Environment build
Your own Supabase database, automation pipeline, and access controls. Your own environment, your own dashboard.
Account protection setup
Done together. Your customer, competitor, and partner domains loaded.
First supervised batch
Upload real data together. Verify every column in the output.
Day 3: Check-In Call
Day 3
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
Settling-In & Training
30 days
Reactive support (included)
Questions answered at no extra charge during settling-in.
Session 1: Core Operations
Upload, review matches, read scores, import to CRM.
Session 2: Advanced Operations
Account protection management, CRM cleanup, re-enrichment strategy.
Ongoing
Operational
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge.
Same UK business day response
Email or portal. System faults always fixed at no charge.
Quarterly check-in call
Review data health. Catch questions before they become issues.
Day 1: Build and Go Live
Day 1
Environment build
Your own Supabase database, automation pipeline, and access controls. Your own environment, your own dashboard.
Account protection setup
Done together. Your customer, competitor, and partner domains loaded.
First supervised batch
Upload real data together. Verify every column in the output.
Day 3: Check-In Call
Day 3
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
Settling-In & Training
45 days
Extended settling-in (45 days)
Longer settling-in window for larger teams.
Dedicated support portal activated
Your team's questions stay in one place, not a shared queue.
Session 1: Core Operations
Upload, review matches, read scores, import to CRM.
Session 2: Advanced Operations
Account protection management, CRM cleanup, re-enrichment strategy.
Session 3: Team Workflows
Multi-user setup, managing separate uploads, tracking batch progress.
Half-day workshop (2–3 weeks after go-live)
Each Power User uploads their own batch and follows it through.
Ongoing
Operational
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge.
Within 4 UK business hours response
Dedicated support portal. System faults always fixed at no charge.
Monthly check-in call
Review data health, plan re-enrichment, address team questions.
Standard
£950
Team
£1,850
Scale
£2,850
Day 1: Build and Go Live
Day 1
Environment build
Your own Supabase database, automation pipeline, and access controls. Your own environment, your own dashboard.
Account protection setup
Done together. Domains loaded and verified.
First supervised batch
Upload real data together. Verify every column in the output.
Environment build
Your own Supabase database, automation pipeline, and access controls. Your own environment, your own dashboard.
Account protection setup
Done together. Domains loaded and verified.
First supervised batch
Upload real data together. Verify every column in the output.
Environment build
Your own Supabase database, automation pipeline, and access controls. Your own environment, your own dashboard.
Account protection setup
Done together. Domains loaded and verified.
First supervised batch
Upload real data together. Verify every column in the output.
Day 3: Check-In Call
Day 3
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
60-minute check-in call
Review your first solo batch. Catch questions while the deployment is fresh.
Settling-In & Training
30–45 days
30 days: reactive support
Questions answered at no extra charge.
1 session: Core Operations
Upload, review matches, read scores, import to CRM.
30 days: reactive support
Questions answered at no extra charge.
Session 1: Core Operations
Upload, review matches, read scores, import to CRM.
Session 2: Advanced Operations
Protection lists, CRM cleanup, re-enrichment strategy.
45 days: extended settling-in
Longer window for larger teams.
Dedicated support portal activated
Your questions, not a shared queue.
Session 1: Core Operations
Upload, review, score, import.
Session 2: Advanced Operations
Protection, cleanup, re-enrichment.
Session 3: Team Workflows
Multi-user setup, managing separate uploads, tracking batch progress.
Half-day workshop (2–3 weeks after go-live)
Each Power User uploads their own batch.
Ongoing
Operational
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge.
Next UK business day response
System faults fixed at no charge.
No scheduled check-ins
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge.
Same UK business day response
System faults fixed at no charge.
Quarterly check-in call
Review data health, catch issues early.
£300/year maintenance
Updates, patches, and new features. Faults fixed at no charge.
Within 4 UK business hours response
Dedicated support portal. Faults fixed at no charge.
Monthly check-in call
Data health, re-enrichment planning, team questions.
Standard: ongoing
Upload whenever you need to
2 Power Users included
Response: next UK business day
£0.04 per result · £300/year
Team: ongoing
Upload whenever you need to
5 Power Users included
Response: same UK business day
Quarterly check-in call
£0.04 per result · £300/year
Scale: ongoing
Upload whenever you need to
10 Power Users included
Response: within 4 UK business hours
Monthly check-in call · Dedicated support portal
£0.04 per result · £300/year

10% of your Construction and Maintenance fees funds Mind in Berkshire, Camp Mohawk, and Naomi House & Jacksplace. A direct transfer from our margin. Learn more

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